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Genesis Casino

7.31
Players from Lettland accepted
Average Complaint Response Time: 1 day
Players from Lettland accepted
Average Complaint Response Time: 1 day

Genesis Casino Review

  • Live chat open
  • Mobile friendly casino
  • UK Gambling Commission license
  • Top-tier game developers featured
  • Live chat not available 24/7
  • Various country restrictions
General info & Latest Promos
Website http://genesiscasino
Established 2018
Owner Genesis Global Limited Casinos
Casino Promotion Genesis Casino: 100% upp till 1000 SEK Välkomstbonus

Genesis Casino is an online casino where members can enjoy games ranging from video slots to table games and live games. Members can enjoy games from some of the leading providers in the industry which include Microgaming, NetEnt, Play’n GO, Nyx Interactive, Quickspin and Evolution Gaming. The site is available in several languages and can be played instantly or on the go. The casino is licensed and regulated under the laws of Malta, Curacao and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine and Belgium. The full list of restricted countries can be found under ‘More Casino Detail­s’. ­

Virtual Games

Members who enjoy video slots can immerse themselves into a new universe of features and pay-lines with titles from the likes of Microgaming, NetEnt and Play’n GO. The Casino has a search function to help players find games quicker or members can categorize by popularity. Titles include Starburst Slot, Immortal Romance Slot, Hugo SlotTwin Spin Slot and Mega Fortune Slot

In addition to that table game fans can manoeuvre through a massive selection of games which include baccarat, blackjack and roulette. 

Players can even pick from a large of variety of video pokers like Deuces Wild, Deuces and Joker and Bonus Deuces Wild.

Other games include scratch cards and games like Keno and Bingo. 

Live Casino

The casino also provides a fully immersive live casino offering games hosted by friendly dealers around the clock. These include Live Roulette, Live Blackjack and Live Caribbean Stud. 

Mobile Gaming

Anyone who prefers gaming on the go can also access the casino from a mobile device whether it be a smartphone or tablet. Games can be played through aatible mobile browser, no app required. 

Support

Players who need assistance can use the casino’s live chat facility for this. Live chat is available 9am – 1am 7 days a week. Support can also be reached by email and telephone through a freephone number for UK residents. 

Security and Fairness

When its to security the casino uses 128-bit SSL encryption to keep players’ personal and financial details secure. 

They also use a random number generator which is independently tested to keep their games fair and random.

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Casino details
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Genesis Casino Reviews by Players

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Jaska00 15 reviews
Finland
Reviewed on April 19. 2019

LIKED

- Friendly support willing to answer any question you have in mind.
- Painless account verification.
- Decent bonuses.
- Almost all my favorite slot providers

DISLIKED

- From time to time slots get slow and tend to time out
- Even when verified the payments will take two days, they keep their promises for "within 48h" but it still annoying to wait two whole days as many other casinos process your withdrawal request very fast. I also have a bad habit of cancelling the withdraw if it takes too long and keep playing, usually losing most of the wins.
- Got call from them which I don't usually answer ( I just decline all calls from numbers I don't know, but was expecting call from local authority) and she boasted their improved withdrawal times, with deposit bonus waiting on me. Well she was not lying but I wouldn't advertise such thing on phone when most of the casinos process the withdrawals a lot faster.
Mrcasino21 7 reviews
Netherlands
Reviewed on April 16. 2019

LIKED

Live support will always assist you on professional way
Layout of the website looks clean and easy to navigate
Mobile friendly

DISLIKED

For me playing at a casino there are a few important factors of which the withdrawel process the most important.

1. Withdrawal process
The withdrawal process of this casino is way to long. As I understood from their live support they should process a withdrawal for 48 hours, most of the time its between 46 and 48 hours. I have experienced this with almost all my withdrawals. If you are unlucky it can take even longer. In my opinion this is way to long, there is no reason to stall a withdrawal if a player has been verified. The only reason for stalling a payment so long is in my opinion a stalling tactic. It’s really disappointing.

2. Verification process
For the verification process they state 72 hours. In my experience it was indeed about 72 hours, also way to long.

There are bigger casinos out there whose process withdrawals and verifying the account goes way faster. If they improve this factors it would be a really good casino.

Furthermore they have blocked play n go slots for dutch players. I hope they will change this, because their slot range isn’t very big.

I also saw alaint at of which the casino didn't respond, this is really not a good sign.

Based upon my experience I would not rend playing at this casino, except if you don't have any problems with waiting for your withdrawal for so long.
queenie53 2 reviews
United Kingdom
Reviewed on April 5. 2019

LIKED

The choice of games and the simple navigation of the site. I must admit I was a bit aphrehensive when reading the reviews, but I have to say I was pleasantly surprised. No problem with my first withdrawal 48 hours to check but that is pretty standard with most gaming sites. Good to have a new site and I thoroughly enjoyed my playing experience and will be returning very soon. Well done Genesis!!!

DISLIKED

I am new to the site and nothing to dislike as far as I am concerned!!

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