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Royal Panda Casino

GOOD 7.94
Players from Netherlands accepted
Average Complaint Response Time: 2 days
Players from Netherlands accepted
Average Complaint Response Time: 2 days

Awards

Nominate this casino - Best Casino

Royal Panda Casino review

  • 0-1 hours e-wallets withdrawal time frame
  • High withdrawal limit
  • Top-tier software providers
  • Mobile-friendly
  • Discrepancy between deposit and withdrawal methods
  • Live chat not available 24/7
General info & Latest Promos
Website http://www.royalpanda.com
Established 2014
Owner Royal Panda Limited Casinos
Casino Promotion

Royal Panda Casino is an online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, Barcrest Games, Evolution, Genesis, Aristocrat, Elk Studios, NextGen Gaming, Thunderkick, Evolution Gaming and Rabcat, including live dealer games. Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta.

Restricted Countries

Various regulations prohibit Royal Panda Casino from offering games to residents of Australia, Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, Slovenia, Poland, Portugal, Hungary, Czech Republic and the United States. Players in all other countries are we to sign up as long as online gambling is not prohibited by their government's laws.

Virtual Games

Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.

There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.

Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.

Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and other specialties, including Triple Wins, Ace, and Fortuna.

Live Games

Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.

Mobile Gaming

Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.

Support

Players can count on representatives being available from 9am – 00:30am (CEST). During these hours, players can connect with a live chat associate or call the casino using their international phone number. Inquiries made outside of business hours can be made by online contact form or email.

Security and Fairness

Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.

Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.

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Royal Panda Casino Reviews by Players

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Luckymel30 2 reviews
United Kingdom
Message

LIKED

Very fast withdrawls. Easy to verify. Have loved playing at royal casino love the choice of games and the fast withdrawl helps money is bank account literally a day or 2 later :-) been quite lucky of late previously couldnt fathom the bonus terms but have got a grip of it now and its actually a good system

DISLIKED

Customer service can be slow via email and chat. Wish they had keno
zed101 1 review
Canada
Message

LIKED

Very entertaining and helpful dealers, and fun live black jack games.

DISLIKED

I haven't been able to deposit funds. I've used a credit card that has worked before, it keeps saying, unfortunately, something went wrong contact support or try again.

I have contacted support, they have asked me to wait 24 hours as I have tried to deposit too many times. Which I did, still didn't work.

Support also said it may be issue with my credit card, which I checked and there is no issue, my credit cardany can't even see any transactions being attempted and they are not blocking anything. And the same card is working fine on deposits in other online casinos.

Support has asked me to use Entropay, so I signed up for that and tried and still receive an error. Then support is saying use neteller or skrill or bank transfer. At this point I don't want to sign up for even more pay systems when I know there is no issue with the credit card and it has been used before, and I have already tried a suggested alternative Entropay, and that doesn't work. I mean if Entropay is not working either then it should be understood by now that the problem is on Royal Panda's side. Regarding the bank transfer, Royal Panda doesn't support my bank it is not listed as one of the options.

Missing playing, like I said it was a fun site, however it is quite disheartening to keep hearing the same responses of wait 24 hours or try an alternate method, I've done both and still am not able to deposit.

I wish they could just reset my account or something. It should be clear that if my credit card worked before and there is no block on my side then it should work again, and if it doesn't then that is an issue for Royal Panda to figure out.

Most of the contact has been on the live chat, email returns are taking a while, but again the same advice is repeated in chat or by email so far. And then email ticket says its closed when I still have the issue.

Waiting and hoping this will be resolved, looking forward to playing again, and would be happy to rend and give better star rating if resolved.
ROYAL PANDA CASINO REPLIED ON AUGUST 14. 2018
Dear ZED101,

We’re sorry to hear that you’ve experienced issues when trying to deposit funds at Royal Panda. We always aim to ensure our players have a royal good time. And if something go wrong, we’d hate to think you were less than satisfied with us.

The supported payment methods depend on the player’s country of residence: http://royalpandadeposits-withdrawals/ Our customer service always does its best to assist our players. Unfortunately we’re unable to locate your account on the basis of your username (ZED101), therefore we kindly ask you to contact us via live chat, phone or email so that the matter may be checked for you.

We hope you’ll be having a royal good time again soon.

Kind regards,

Royal Panda
jcordova01 1 review
Chile
Message
Reviewed on August 2. 2018

DISLIKED

Too slow identity verificatión, withdrawal to ewallet approved in 24 hours and not in 1 hour, personally I got bad experience players like me needed fastest ewallets withdrawals
ROYAL PANDA CASINO REPLIED ON AUGUST 3. 2018
Dear JCORDOVA01,

Thank you for your feedback. We understand your concerns regarding our verification process and would like to apologize for the inconvenience caused.

It appears that our verification team has already verified the documents you provided us with. This means that you can request your withdrawal now. It will be processed as quickly as possible. We’ve emailed you about that as well. In case you can’t see our email, please check your spam filter. And, in case you need further assistance, simply contact our customer service.

Best regards,

Royal Panda

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